Individual and small-group cancellation (15 people or fewer)
- Full refund if canceled more than two weeks (14 days) before the reservation date.
- No refund for cancellations made less than one week (7 days) before the reservation date.
- Cancellations made between 7 and 14 days before the reservation receive a 50% refund.
Large-group cancellation (more than 15 people)
- Full refund if canceled more than one month (30 days) before the reservation date.
- No refund if canceled less than two weeks (14 days) before the reservation date.
- Cancellations made between 14 and 30 days before the reservation receive a 50% refund.